Privacy
Policy

1.1 Personal Information

Personal information — also referred to as personally identifiable information or PII — means any data that can be used to identify, locate, or contact you as an individual. This includes your name, email address, phone number, IP address, mailing address, and any other identifier linked to you. It does not include aggregated, anonymized, or de-identified data that cannot reasonably be traced back to a specific individual.

1.2 Processing

Processing means any operation performed on personal information — whether automated or manual. This includes collecting, recording, organizing, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating, aligning, combining, restricting, erasing, or destroying data. Any interaction with your data constitutes processing under this definition.

1.3 Data Controller

The data controller is the natural or legal person that determines the purposes and means of processing personal information. For all data collected through oliabo.buzz and associated services, the data controller is Oliabo, LLC, 488 E Winchester St Ste 460, Murray, UT 84107-7553, United States.

1.4 Data Processor

A data processor is any third party that processes personal information on behalf of the data controller. We engage certain service providers — such as hosting platforms and analytics services — as data processors. Each processor is contractually bound to handle your data only according to our instructions.

1.5 Services

Services refers collectively to the website https://www.oliabo.buzz, any subdomains, our computer systems design consulting offerings, and all related communications, tools, platforms, and digital infrastructure operated by or on behalf of Oliabo, LLC.

2.1 Information You Provide Directly

When you voluntarily contact us via email, phone, or any contact mechanism on the site, you may provide us with information including but not limited to your name, email address, phone number, company name, job title, and the content of your message. You are under no obligation to provide this information, but without it we may be unable to respond to your inquiry or deliver our services.

2.2 Information Collected Automatically

When you browse our website, certain information is collected automatically through standard web protocols. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data. This information is collected passively and does not require any action on your part.

2.3 Communication Data

When you engage in communications with us — whether by email, phone call, or other means — we may retain records of those communications, including the date, time, method, and content of the exchange. We retain this data to maintain an accurate record of our relationship, ensure service quality, and comply with our legal obligations.

2.4 Service-Related Information

If you engage us for professional services, we may collect additional information necessary to perform those services, such as technical specifications, project requirements, system architecture details, business process documentation, and other operational data relevant to the engagement. This information is handled under separate contractual provisions in addition to this policy.

3.1 Direct Collection

Direct collection occurs when you explicitly provide information to us. This includes sending an email to assist@oliabo.buzz, placing a phone call to +1 (707) 818-1770, filling in any contact form that may appear on our site, or providing information during an in-person or virtual meeting. In all cases, you control what you share.

3.2 Automated Collection

Automated collection is performed by web server logs, cookies, and analytics scripts that operate in the background when you load our pages. These mechanisms record technical metadata — your browser, device, network, and interaction patterns — without requiring any active input. You can configure your browser to block or limit this collection at any time.

3.3 Third-Party Sources

We may receive information about you from third-party sources, such as business partners, referral sources, or publicly available databases. If we obtain information from such sources, we will handle it in accordance with this policy and verify its accuracy where feasible.

4.1 Performance of a Contract

We process your information as necessary to fulfill our obligations under any agreement we have with you — including engagement letters, service contracts, and statements of work. This includes using your contact details to communicate about project milestones, deliverable reviews, invoicing, and other operational matters directly tied to the contracted services.

4.2 Legitimate Interests

We process information to pursue our legitimate business interests, provided those interests do not override your fundamental rights and freedoms. These interests include improving our website and services, ensuring network and information security, preventing fraud, analyzing usage patterns to enhance user experience, and communicating with prospective and current clients in a professional manner.

4.3 Consent

Where required by applicable law, we will obtain your explicit consent before processing your personal information for specific purposes. You have the right to withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing conducted before the withdrawal became effective.

4.4 Legal Obligation

We may process your information to comply with applicable laws, regulations, court orders, government requests, or other legal processes. This includes tax recordkeeping obligations, responses to lawful subpoenas, and compliance with regulatory investigations or audits.

5.1 What Are Cookies

Cookies are small text files placed on your device by a web server when you visit a website. They may be session cookies — which expire when you close your browser — or persistent cookies — which remain on your device until they expire or you delete them. Cookies may be first-party — set by the site you are visiting — or third-party — set by a domain other than the one displayed in your address bar.

5.2 Types of Cookies We Use

We use the following categories of cookies on oliabo.buzz: Essential cookies — required for the basic functioning of the site, such as session management and security; Analytics cookies — used to collect aggregated statistics about site traffic, visitor behavior, and content performance; Preference cookies — used to remember your choices, such as language or region preferences; and third-party cookies — placed by services we integrate with, such as Google Fonts or CDN providers.

5.3 Google Analytics

We may use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use the site. The information generated by these cookies about your use of the website — including your IP address — may be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate website usage, compile reports on activity, and provide other services relating to internet usage.

5.4 Managing Your Cookie Preferences

You have full control over cookies through your browser settings. Most browsers allow you to view, manage, delete, and block cookies for any website. You can also use your browser's private or incognito mode to prevent persistent storage of browsing data. Please note that disabling essential cookies may affect the functionality of certain parts of the site.

6.1 Service Delivery and Fulfillment

We use your information to provide, maintain, and improve our website and the professional services you request. This includes responding to inquiries, preparing proposals, delivering project work, processing payments, and providing ongoing support and maintenance for completed engagements.

6.2 Communication

We use your contact information to communicate with you about your account, our services, project updates, billing matters, policy changes, and other administrative matters. We may also send you information that we believe is relevant to your interests based on your previous interactions with us. You may opt out of non-essential communications at any time.

6.3 Analytics and Improvement

We analyze aggregated data — never individualized unless you are an identifiable client — to understand how our website is used, identify content that resonates with visitors, detect and fix technical issues, and guide decisions about new features, services, and content.

6.4 Security and Fraud Prevention

We process information to protect the security and integrity of our systems, detect and prevent fraudulent or unauthorized activity, enforce our terms and policies, and comply with applicable legal and regulatory requirements. This includes monitoring for suspicious patterns, verifying user identities, and maintaining audit logs.

7.1 Service Providers and Subprocessors

We engage carefully vetted third-party companies and individuals to facilitate our operations — including website hosting, domain registration, email services, analytics, and payment processing. These providers have access to your information only as necessary to perform their specific functions on our behalf and are contractually obligated to protect your data under terms no less protective than this policy.

7.2 Legal Compliance and Protection

We may disclose your information if required to do so by law, regulation, court order, subpoena, or governmental request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others; investigate fraud; or respond to a government request. We will evaluate each request on its merits and will refuse to comply when a request is overbroad, improper, or not legally binding.

7.3 Business Transfers

In the event that Oliabo, LLC undergoes a merger, acquisition, sale of assets, reorganization, bankruptcy, or similar transaction, your information may be transferred as part of the business assets. You will be notified via email or a prominent notice on our website of any change in ownership or control of your personal information, as well as any choices you may have regarding the transfer.

7.4 With Your Consent

Beyond the scenarios listed above, we will share your information with additional third parties only when we have your explicit consent to do so. You may revoke that consent at any time, subject to legal or contractual restrictions applicable to the specific sharing arrangement.

8.1 Retention Period Criteria

Our retention periods are determined by several criteria: the duration of our ongoing relationship with you, the nature and sensitivity of the data, the purposes for which it was collected, applicable statutes of limitation for legal claims, and any legal or regulatory retention requirements — such as tax laws that mandate recordkeeping for specified periods.

8.2 Specific Retention Durations

• Client project records, contracts, and deliverables — retained for seven years following project completion to comply with tax and legal requirements.
• Business correspondence, including emails and messages — retained for three years from the last interaction unless a longer period is warranted by an active relationship or dispute.
• Website analytics data — retained in aggregated form indefinitely. Individual-level analytics data is retained for no more than twenty-six months.
• Server logs and security data — retained for twelve months rolling, after which they are automatically purged.
• Cookie data — retained according to the expiration periods of individual cookies, typically ranging from the session duration to two years.

8.3 Data Deletion

When the applicable retention period expires, we will securely delete or anonymize your personal information using industry-standard methods that prevent reconstruction. If deletion is not technically feasible — for example, in archived backup systems — we will isolate the data from further processing until deletion becomes possible.

9.1 Technical Safeguards

We employ encryption in transit via Transport Layer Security (TLS) for all data transmitted between your browser and our servers. Data at rest within our hosting infrastructure is protected through encryption, access controls, and network segmentation. We maintain firewalls, intrusion detection systems, and regular vulnerability scanning. All systems are kept current with security patches and updates.

9.2 Administrative Safeguards

Access to personal information is restricted to Oliabos — the operator of Oliabo, LLC — and access is granted on a strict need-to-know basis whenever contracted service providers are involved. We maintain a principle of least privilege, meaning no one has access to data they do not need to perform their specific role. We conduct periodic assessments of our data handling practices and review third-party service providers for compliance.

9.3 Physical Safeguards

Our physical office at 488 E Winchester St Ste 460, Murray, UT 84107-7553 is secured with controlled access systems. Devices used for business operations are encrypted, password-protected, and configured to lock automatically after periods of inactivity. Physical records containing personal information, if any, are stored in locked facilities.

9.4 Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify you without undue delay and in compliance with applicable legal requirements. Our notification will describe the nature of the breach, the categories of data affected, the steps we are taking to address it, and the measures you can take to protect yourself.

10.1 Right to Access

You have the right to request confirmation of whether we process your personal information, and if so, to obtain a copy of that information along with details about how and why we process it. We will provide this information in a structured, commonly used, machine-readable format.

10.2 Right to Rectification

If you believe the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. We will promptly make the necessary amendments and confirm with you once completed.

10.3 Right to Erasure

Also known as the right to be forgotten, you may request that we delete your personal information under certain circumstances — for example, when the data is no longer necessary for the purpose for which it was collected, when you withdraw consent, or when you object to processing and there are no overriding legitimate grounds. We will honor such requests unless retention is required by law or necessary for the establishment, exercise, or defense of legal claims.

10.4 Right to Restrict Processing

You may ask us to suspend the processing of your personal information in certain situations — for instance, while we verify the accuracy of contested data, when processing is unlawful but you oppose erasure, or when you need the data for a legal claim but we no longer need it for the original purpose.

10.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format and, where technically feasible, have that data transmitted directly to another data controller without hindrance from us.

10.6 Right to Object

You may object to the processing of your personal information when we rely on legitimate interests as our legal basis. Upon objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is necessary for legal claims.

10.7 Exercising Your Rights

To exercise any of these rights, contact us at assist@oliabo.buzz or call +1 (707) 818-1770. We will respond within the time frame required by applicable law — generally within thirty to forty-five days. We will verify your identity before processing your request to protect against unauthorized access. There is no fee for making a request unless it is manifestly unfounded or excessive.

11.1 Age Limitation

By using our website, you represent that you are at least eighteen years of age or the age of majority in your jurisdiction, whichever is greater. If you are under eighteen, you may not use our website or services.

11.2 Parental Notification

If we become aware that we have inadvertently collected personal information from an individual under the age of eighteen, we will take immediate steps to delete such information from our records. Parents or legal guardians who believe their child has provided us with personal information should contact us immediately at assist@oliabo.buzz so we can promptly remove the data.

12.1 External Links

Clicking on links that navigate away from oliabo.buzz will direct you to websites that we do not control. We encourage you to review the privacy policy of every website you visit. We do not endorse, screen, or accept responsibility for the content or privacy practices of third-party sites.

12.2 Embedded Content

Our pages may include embedded content — such as fonts, scripts, or other resources served from third-party servers. Embedded content from other websites behaves exactly as if you had visited the other website directly. These external services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

12.3 Social Media and External Platforms

We do not currently maintain social media profiles on behalf of Oliabo, LLC. Any communication purporting to be from Oliabo, LLC on social media platforms should be verified by contacting us through our official email or phone number listed in this policy.

13.1 Location of Processing

If you access our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. The data protection laws of the United States may differ from those of your country of residence. By using our website or providing us with your information, you consent to this transfer.

13.2 Safeguards for International Transfers

When we transfer personal information from jurisdictions with stricter data protection requirements — such as the European Economic Area, the United Kingdom, or Switzerland — to the United States, we implement appropriate safeguards to ensure an equivalent level of protection. This may include relying on adequacy decisions, standard contractual clauses, or binding corporate rules where applicable.

13.3 Your Consent to Transfer

Your use of our services and submission of information to us constitutes your acknowledgment and agreement that your data may be processed in the United States and in any other country where our service providers operate.

14.1 Categories of Personal Information Collected

In the preceding twelve months, we may have collected the following categories of personal information as defined by California law: Identifiers — such as name, email address, IP address; Commercial information — such as records of services purchased or considered; Internet or electronic network activity — such as browsing history and interaction with our website; Geolocation data — derived from your IP address, providing an approximate location; Inferences drawn from any of the above — used to improve our services.

14.2 Your California Rights

As a California resident, you have the right to: Know what personal information we collect, use, disclose, and sell or share; Request deletion of personal information we have collected about you; Opt-out of the sale or sharing of personal information — note that we do not sell or share data as defined by the CCPA; Correct inaccurate personal information; and Limit the use and disclosure of sensitive personal information — though we do not collect sensitive personal information as defined by the CPRA.

14.3 Non-Discrimination

We will not discriminate against you for exercising any of your California privacy rights. This means we will not deny you goods or services, charge you different prices, provide a different level of service, or suggest that you may receive a different price or level of service as a consequence.

14.4 Authorized Agent

You may designate an authorized agent to make requests on your behalf under the CCPA/CPRA. To designate an authorized agent, you must provide the agent with written permission, and the agent must submit proof of that authorization when making a request. We may also require you to verify your own identity directly with us.

15.1 Notification of Changes

When we make material changes to this policy, we will post the updated version on this page and update the Last Updated date at the top of the document. For significant changes, we may also notify you by email — if we have your contact information on file — or by placing a prominent notice on our website. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.

15.2 Continued Use After Changes

Your continued use of the website after we post any modifications to this policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the website and contact us to discuss your concerns.

16.1 Contact Details

16.2 Response Time

We will acknowledge receipt of your inquiry within five business days and provide a substantive response within thirty calendar days. During periods of high volume or if your request is particularly complex, we may require an additional thirty days — in which case we will notify you of the extension and explain the reason for the delay.

16.3 Dispute Resolution

If you believe we have not adequately addressed your privacy concern, we encourage you to attempt to resolve the matter directly with us first. If we are unable to resolve the dispute informally, you may pursue any remedies available to you under applicable law, including lodging a complaint with the data protection authority in your jurisdiction. For users in the United States, this may include the Federal Trade Commission or your state's Attorney General.

16.4 Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Utah and the federal laws of the United States of America, without regard to conflict-of-law principles. Any disputes arising out of or relating to this policy shall be resolved exclusively in the state or federal courts located in Salt Lake County, Utah.